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Customer Service Representative

Philippines

MARY JUNE FAYE G. FAJARDO

Purok 6, Buru-un

Iligan City, Philippines 9200

09556707824

gmaryjunefaye@yahoo.com

Skype I.D: mafaye2728

 

QUALIFICATION

·         Good in oral and written communication in English and Filipino ( including Cebuano)

·         Willing to acquire new skills and quite attentive to detail regarding organization and execution of tasks

·         Good leadership and administrative skill

·         Proficient in Microsoft office ( Word, Excel, Power Point)

·         2 years and 3 months experienced in Call Center Industry

 

PERSONAL INFORMATION

 

Nickname:       Faye/ Mary

Birthdate:        June 28, 1990

Age:                28 yrs.old

Height:                        5 ft.

Sex:                 Female

Civil Status:    Married

Religion:           Roman Catholic

 

EDUCATIONAL BACKGROUND

 

·         LYCEUM OF ILIGAN FOUNDATION- Bachelor of Science in Nursing ( S.Y 2009-2011)

·         ILIGAN CITY NATIONAL HIGH SCHOOL- (S.Y 2002-2006)

·         ILIGAN CITY CENTRAL SCHOOL – (S.Y 1996-2002)

 

WORK EXPERIENCE

 

·         IOPEX TECH. PHIL. INC.- Technical Sales Specialist  (Jan.2013- July 2013)

 

o   RESPONSIBILITIES

§  Handle and Manage Calls

§  Promoting Sales

§  Basic Troubleshooting Issues

§  Administrative Task

 

 

·         CONVERGYS/ STREAM  GLOBAL INC. – Customer Service Professional II & Technical Sales Representative ( July 2013- July 2014)

RESPONSIBILITIES

§  Handle and Manage Calls

§  Promoting Sales

§  Troubleshooting  Technical Issues

§  Administrative Task

§  Handling Credit Card Account

 

·         TeleTech – Customer Service Professional II ( September 2016- January 2017)

o   RESPONSIBILITIES

§  Handle and Manage Calls

§  Promoting Sales

§  Administrative Task

§  Processing Orders

 

·         CDC Holdings Inc – Sales Account Manage ( Sept. 2012- Jan. 2013 )

o   RESPONSIBILITIES

§  Sell Properties for clients

§  Interview prospective clients

§  Administrative Task

 

 

 

·         SANGGUNIANG KABATAAN- 6th SK Councilor of Brgy. Buru-un ( Nov.2007-

Oct. 2009)

o   RESPONSIBILITIES

§  In charge in Youth Infrastructure Project

§  Handles and facilitates monthly activities for the youth

§  Assist the Barangay Councils for any Brgy. Activities

§  Responsible for the Safety of all the Youths in Brgy. Buru-un

·         PPCRV ( Parish Pastoral Council for Responsible Voting) YOUTH VOLUNTER

 

ORGANIZATION

 

·         San Isisdro Parish Church ( SILP ) Choir – Junior Choir President – A.Y 2011- 2012

·         SILP Parish Youth Apostolate (PYA) – Member- A.Y 2009- 2012

·         SILP Psalm and Reading Ministry ( PRM) – Psalmist and Soloist – A.Y 2009-2012

·         LYCEUM of ILIGAN FOUNDATION – SYMPHONY CHORAL- Member- A.Y 2009- 2011

 

 

 

 

SEMINARS

 

·         Seminar on Enhancing Barangay Administration – June 2010

·         Learning Session on Motivation – September 2006

·         Youth Training on Leadership – May 2005

·         Anti- Drug Abuse Symposia – December 2007

·         SK Strategic Planning Conference – May 2008

 

 

REFERENCE

 

Ø  Rev. Fr. Victor Retiza

SILP Parish Priest, Buru-un, Iligan City

Contact #:  09166094417

Ø  Ms. Marnie D. Barinque

Midwife and SILP PRM Chairman

Contact #: 09159848439

Ø  Capt. Renato Ancis

City Councilor of Iligan

Contact #: 09167000310

 

  • Updated 3 weeks ago

To contact this candidate email gmaryjunefaye@yahoo.com

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